Returns & Exchanges

At Bugalugs Pet Care, we want your stylish companions to look their best, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed pet apparel. If your purchase doesn't fit perfectly or meet your expectations, we are here to help with a seamless exchange or refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Ensure all pet clothing is free of hair, tags are still attached, and items are placed in their original packaging to qualify for a full refund.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned items for hygiene and quality, your refund or exchange will be processed within 5-7 business days.